The questions below are similar to the ones you will see on this lesson's quiz. As you select answers, read the feedback for each question carefully. If you do not understand why a correct answer is correct, review the section of this lesson that relates to that question.
Which of the following is NOT affected by a speaker's culture?
- the volume at which he or she speaks
- the ability to be a natural communicator
- the speaker's choice of words
- the gestures the speaker uses
Culture can affect how near or far a speaker stands to a listener, the speaker's choice of words, and the type and frequency of gestures the speaker uses. Effective speakers exist in all cultures.
Culture can affect how near or far a speaker stands to a listener, the speaker's choice of words, and the type and frequency of gestures the speaker uses. Effective speakers exist in all cultures.
Culture can affect how near or far a speaker stands to a listener, the speaker's choice of words, and the type and frequency of gestures the speaker uses. Effective speakers exist in all cultures.
Culture can affect how near or far a speaker stands to a listener, the speaker's choice of words, and the type and frequency of gestures the speaker uses. Effective speakers exist in all cultures.
What is the BEST way to revise this indirect and ineffective message: You never look at me when I'm talking.
- You need to look at me when I'm talking.
- I would like you to look at me when I'm talking.
- Why don't you ever look at me when I'm talking?
- When I'm talking, you never look at me.
An "I" message directly communicates what the speaker wants, thinks, or feels.
An "I" message directly communicates what the speaker wants, thinks, or feels.
An "I" message directly communicates what the speaker wants, thinks, or feels.
An "I" message directly communicates what the speaker wants, thinks, or feels.
Jason's parents are discussing what his punishment should be for staying out past his curfew last night. What body language of Jason's shows that he is "blocking" their message?
- Jason is sitting upright.
- Jason's legs are uncrossed.
- Jason's arms are by his sides.
- Jason is leaning far back in his chair.
"Blocking" body language includes crossing the arms, crossing the legs, leaning far back in a chair, or turning one's head down or to the side. Blocking body language shows a lack of respect for the conversation or the speaker.
"Blocking" body language includes crossing the arms, crossing the legs, leaning far back in a chair, or turning one's head down or to the side. Blocking body language shows a lack of respect for the conversation or the speaker.
"Blocking" body language includes crossing the arms, crossing the legs, leaning far back in a chair, or turning one's head down or to the side. Blocking body language shows a lack of respect for the conversation or the speaker.
"Blocking" body language includes crossing the arms, crossing the legs, leaning far back in a chair, or turning one's head down or to the side. Blocking body language shows a lack of respect for the conversation or the speaker.
Eleanor accidentally threw a baseball through the neighbor's window. Which of the following steps should Eleanor AVOID in the hard conversation she will have with the neighbor?
- Catch the neighbor and talk to him while he's unloading groceries after work.
- Be polite.
- Tell the truth.
- Take responsibility for her actions, not the neighbor's feelings.
Eleanor should avoid ambushing the neighbor. She needs to apologize soon, but she should let him at least finish unloading his groceries so that he can concentrate on the conversation.
Eleanor should avoid ambushing the neighbor. She needs to apologize soon, but she should let him at least finish unloading his groceries so that he can concentrate on the conversation.
Eleanor should avoid ambushing the neighbor. She needs to apologize soon, but she should let him at least finish unloading his groceries so that he can concentrate on the conversation.
Eleanor should avoid ambushing the neighbor. She needs to apologize soon, but she should let him at least finish unloading his groceries so that he can concentrate on the conversation.
Summary
Questions answered correctly:
Questions answered incorrectly:
